On The Nose Co. Shipping

Fast delivery.
Better breathing.

We work hard to get your On The Nose Co. order packed, tracked and delivered safely and quickly.

Tracked shipping Same-day dispatch available Australian owned
Australia

Australian delivery

1–4 business days

Most Australian orders arrive within 1–4 business days after dispatch. Regional and remote destinations may take slightly longer depending on the local delivery network.

International

International delivery

5–11 business days

International delivery generally takes 5–11 business days after dispatch. Available destinations, shipping options and final rates will be displayed at checkout.

Delivery timeframes are estimates and begin after dispatch. Public holidays, regional carrier networks, customs processing and unexpected transport delays may affect arrival times.

Your order journey

From checkout to your front door

We keep the process simple and send you updates along the way.

01

Order confirmed

After checkout, you will receive an order confirmation email containing your purchase details.

02

Packed with care

Our fulfilment team prepares your products and packs them securely before carrier collection.

03

Tracking sent

Once dispatched, you will receive an email containing your tracking information and delivery updates.

Your order may occasionally arrive in two packages. We use several warehouse locations to improve stock availability and your delivery experience. If one warehouse is out of stock, items may be sent separately at no additional shipping cost.

Stay updated

Track your order every step of the way

Once your order leaves our warehouse, we will send you a tracking link so you can follow its delivery progress.

  • Check your inbox and junk folder for your dispatch email.
  • Select your tracking link for the latest carrier updates.
  • Tracking may take a short time to activate after dispatch.

Shipping help

Frequently asked questions

Find answers about delivery times, tracking and split shipments.

How long will my Australian order take?

Australian orders generally arrive within 1–4 business days after dispatch. Regional and remote destinations may require some additional delivery time.

How long does international shipping take?

International orders generally arrive within 5–11 business days after dispatch. Customs processing and local carrier delays may occasionally extend this timeframe.

How do I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking link.

Why did I only receive part of my order?

We use multiple warehouse locations to improve stock availability and delivery speed. Your products may occasionally arrive in separate packages with separate tracking details.

Do you ship internationally?

Yes. Available destinations, delivery options and shipping prices will be displayed during checkout.

Can I change my delivery address?

Please contact us as quickly as possible. Once an order has entered processing or has been dispatched, we may be unable to update the delivery address.

My tracking has not updated. What should I do?

Tracking may take some time to activate after dispatch. If your tracking has not changed for several business days, contact our team and include your order number.

Need help with your delivery?

Contact the On The Nose Co. customer care team and include your order number so we can assist you as quickly as possible.

Contact our team